Legal
Privacy Policy
This Privacy Policy describes how Sir Wax A-Lot Detailing (Company, We, Us, or Our) collects, uses, and protects your information when you interact with our website, advertisements, forms, services, and communications. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information including but not limited to:
- First and last name
- Email address
- Phone number
- Physical address
- City/state/zip code
- Service request details
- Project information
- Any additional information you voluntarily submit through our website forms, calls, or communications
We may also collect website usage data such as:
- IP address
- Browser type
- Device information
- Website activity
- Pages visited
- Time spent on pages
How We Use Your Information
- Respond to inquiries
- Provide service estimates
- Schedule appointments
- Deliver requested services
- Send updates regarding your project
- Send appointment reminders
- Send review requests
- Improve our website and services
- Provide promotional offers or updates (if consent is given)
SMS/Text Messaging
By submitting your phone number through our website forms or other communication channels, you consent to receive SMS communications from Sir Wax A-Lot Detailing, which may include:
- Appointment reminders
- Service updates
- Follow-ups
- Review requests
- Promotional offers
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying: STOP.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers that help us operate our business, including:
- CRM software providers
- Payment processors
- Marketing platforms
- Scheduling software
- Customer communication tools
These providers are only given access necessary to perform their services.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Data Security
We take reasonable steps to protect your information, but no internet transmission or electronic storage method is guaranteed to be 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Policy Updates
Sir Wax A-Lot Detailing may update this Privacy Policy periodically. Updates will be posted on this page.
Contact Information
If you have questions regarding this Privacy Policy, contact:
Sir Wax A-Lot Detailing
6505 Walker Mill Rd, Capitol Heights, MD 20743
